What if the sizes available don't fit me?

Custom sizes are available please use the 'contact' tab and let me know what size you would like. 

​

I would like my own unique piece of jewellery?

A unique piece for a unique person. Customised pieces are available please contact me directly via the contact tab. Have a think about how you would like your design i.e. specific stones, specific properties, colours, stone size, birthstones etc, the more detail the better. If you need advice on what to choose i am happy to help!

 

I'm not happy with my jewellery?

Once you receive your item if you have any queries please contact me directly via the 'contact' tab, i am happy to amend or adjust where needed. If the item is not as you expected and you would like a refund i am happy to do so as long as the item is as new, unworn and returned within 7 days of receiving. Earrings and items bought on sale cannot be returned, exchanged or refunded.

​

​

How do i care for my jewellery?

We advise to remove jewellery when showering or swimming to prevent any damage to the stones from lotions, chlorine or other chemicals. Do not use any harsh chemicals on your jewellery to clean it. Use clean ruuning water and gently rinse, pat dry with a soft cloth. 

The clasps on our necklaces are 14k gold filled, much thicker than plating however over time they may tarnish, you can prolong the life of your jewellery by following our care guidelines.

​

How do i cleanse the stones in my jewellery?

Semi-precious stones should be cleansed regularly to remove any negative energies they have absorbed and to recalibrate their energy to original state, this can be done via various methods, we include a card with appropriate methods of cleansing for each stone with each purchase, please follow this card for advice or message us directly via the 'contact tab'.

​